Question 1

What is Rolla Auto Detail?

Accepted Answer

Rolla Auto Detail is a premium mobile car detailing business based in Kelowna, BC. We bring professional, luxury-level detailing directly to you — at your home, workplace, condo, or wherever works best. Founded by Crispin Almaraz, Rolla is built on passion for cars, pride in workmanship, and honest, transparent service.

Question 2

Where do you service?

Accepted Answer

We cover the greater Kelowna area, including Kelowna, East Kelowna, West Kelowna, and Lake Country. Not sure if we cover your area? Reach out and we'll let you know.

Question 3

Do you have a shop I can drop my car off at?

Accepted Answer

We don't have a permanent public shop location yet — we're a fully mobile operation. That said, we also offer vehicle pickup and drop-off service if you can't be home. Just mention it when booking and we'll sort it out.

Question 4

Who is behind Rolla Auto Detail?

Accepted Answer

Rolla was founded by Crispin Almaraz — a first-time father with a background in construction, mechanical trades, and service industries. Cars have always been a passion, but becoming a dad gave him the motivation to build something meaningful. Every vehicle is treated with the same care and attention as his own.

Question 5

What services do you offer?

Accepted Answer

We currently offer: Full Detail (interior + exterior combined), Full Interior Detail, Full Exterior Detail, 1-Step Paint Polish, 2-Step Paint Correction, Clay Bar Decontamination, Steam Sanitation Cleaning, and Vehicle Pickup & Drop-Off. Plus a range of add-ons including seat shampoo, pet hair removal, leather treatment, carpet shampoo, and more.

Question 6

How much does a full detail cost?

Accepted Answer

We're currently running inauguration pricing for the first 30 vehicles — including a free seat shampoo or leather treatment with every full detail.

• Sedan — $200 (reg. $250)
• SUV — $300 (reg. $350)
• Truck / 7-Seater — $400 (reg. $450)
• Van — $600 (reg. $650)
• Exotic / Luxury — $500 (reg. $550)

Book now to lock in the lower rate before spots are gone.

Question 7

What does an interior detail include?

Accepted Answer

Full vacuum (seats, floors, trunk), steam sanitation cleaning, interior wipe down, plastics & air vent cleaning, cup holder & door panel cleaning, floor mat cleaning, window cleaning (interior), and interior refresh.

• Sedan — $150
• SUV — $200
• Truck / 7-Seater — $250
• Van — $350
• Exotic / Luxury — $300

Question 8

What does an exterior detail include?

Accepted Answer

Hand wash, wheel & tire cleaning, tire shine, exterior wipe down, window cleaning (exterior), door jamb cleaning, bug removal.

• Sedan — $100
• SUV — $150
• Truck — $200
• Van — $300
• Exotic / Luxury — $250

Question 9

What add-ons are available?

Accepted Answer

• Seat Shampoo — $40
• Pet Hair Removal — $40
• Carpet Shampoo — $40
• Excessive Dirt / Mud Cleanup — $40
• Car Wax — $40
• Leather Treatment — $30
• Tar Removal — $30
• Stain Removal — $20
• Lining Wipe Down — $20

Note: seat shampoo and leather treatment are included free for the first 30 full detail bookings.

Question 10

How does mobile detailing work?

Accepted Answer

Simple — we come to you. Book your appointment, and Crispin and the team will show up at your home, workplace, condo, apartment, or business with everything needed to get the job done. You just need to provide access to water (outdoor tap is fine) and access to a power outlet. That's it — we handle everything else.

Question 11

Do I need to be home during the detail?

Accepted Answer

Not necessarily. As long as we have access to your vehicle, a water source, and a power outlet nearby, you don't need to be present. We also offer vehicle pickup and drop-off if that works better for your schedule — just let us know when booking.

Question 12

How long does a detail take?

Accepted Answer

Most full details take approximately 2–7 hours depending on vehicle size, vehicle condition, add-ons selected, and whether there's pet hair, stains, or excessive dirt. We'll always give you an honest time estimate before we start so you can plan your day.

Question 13

How should I prepare my vehicle before the appointment?

Accepted Answer

Remove personal belongings and valuables, clear out garbage and loose items, and empty the glove box if possible. If there are items left inside, we'll carefully place them in bags to work around them. The cleaner the space, the more time we can spend on the detail itself.

Question 14

What types of vehicles do you service?

Accepted Answer

Sedans, SUVs & crossovers, trucks & work trucks, 7-seaters & minivans, luxury & exotic vehicles, and family vehicles.

Question 15

What's the difference between a 1-step and 2-step polish?

Accepted Answer

Both include a full exterior wash and clay bar decontamination.

1-Step Polish — Paint enhancement focused on improving gloss, removing light swirl marks, and refreshing paint clarity. Best for vehicles in decent condition that just need a boost. Sedan $400 / SUV $500 / Truck $600 / Van $700 / Exotic $700.

2-Step Polish — A more aggressive correction process using a cutting stage followed by a finishing polish. Removes heavier swirl marks, deeper imperfections, and restores maximum depth and gloss. Recommended for neglected paint or dark-coloured vehicles. Sedan $700 / SUV $800 / Truck $900 / Van $1000 / Exotic $1000.

Not sure which you need? Send us a photo of your paint and we'll recommend the right option.

Question 16

What is clay bar decontamination?

Accepted Answer

Clay bar decontamination removes embedded contaminants from your paint that a regular wash simply can't reach — things like industrial fallout, brake dust, road tar, and environmental deposits. The result is a smoother, cleaner surface that improves shine and prepares the paint perfectly for polishing or wax. It's included in all our polishing packages.

Question 17

Do you offer ceramic coatings?

Accepted Answer

Ceramic coatings are coming soon. If you're interested, reach out and we'll add you to the waitlist so you're first to know when it launches.

Question 18

Can you remove smoke or odour from my vehicle?

Accepted Answer

Smoke odour removal with UV treatment is a planned service coming in the near future. In the meantime, our steam sanitation cleaning as part of an interior detail does a great job freshening up the cabin.

Question 19

Do you detail boats?

Accepted Answer

Boat detailing is planned for the near future but isn't officially launched just yet. Get in touch if you're interested and we'll keep you posted.

Question 20

Do you offer window tinting, wraps, or PPF?

Accepted Answer

Window tinting, vehicle wraps, and paint protection film (PPF) are all on the roadmap as part of our 1–2 year expansion plan. Stay tuned — we'll announce when they're available.

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